Privacy Policy for True I Ching

Last Updated: May 15, 2025

Introduction

Welcome to True I Ching ('we,' 'our,' or 'us'), owned and published by Twice Right, LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the 'App').

Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Submit queries or questions to the I Ching oracle
• Subscribe to our premium services
• Contact our customer support

This information may include:

• Email address
• Preferred name (for personalized AI-generated responses)
• Authentication credentials
• Payment information (processed by our third-party payment processor)
• Questions submitted to the oracle
• Reading history and preferences

Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

• Device information (such as device type, operating system, and unique device identifiers)
• IP address
• App usage data
• Error logs and performance data

Analytics

We use analytics services to collect information about how you interact with our App. This helps us improve user experience and troubleshoot issues.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App
• Process and store your I Ching readings and interpretation history
• Process your payment transactions (for premium subscriptions)
• Send you technical notices, updates, and support messages
• Send you promotional and marketing communications (with opt-out options)
• Respond to your requests or inquiries
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of our App

Data Storage and Security

Your reading data is stored securely in our database systems. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

User Content Privacy

We understand the sensitive and personal nature of I Ching consultations. Your questions, readings, and other user content will never be displayed publicly or distributed to third parties without your explicit consent. We respect your privacy and ensure that your personal reflections remain confidential.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who perform services on our behalf (such as payment processors, cloud hosting providers, and analytics services)
• If required by law or in response to valid legal requests
• To protect our rights, privacy, safety, or property
• In connection with a business transaction such as a merger, acquisition, or sale of assets

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent
• Opting out of certain data collection practices
• Data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country.

Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of those third parties.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@trueiching.com

Twice Right, LLC
117 S Lexington St Ste 100
HARRISONVILLE, MO 64701-2444